Payments, Shipping & Exchange Policy
We are currently only shipping in India.
Free shipping on all orders. You can choose to pay for your order online at checkout or opt for Cash On Delivery (COD)
RETURNS & EXCHANGE
Our garments are all on a made to order basis. We ensure our best to deliver you a product of the highest quality. However, in case of sizing/fitting issues, we can exchange the product. The same needs to be informed to us within 7 days of receiving the order otherwise the request shall not be entertained. Courier charges will be applicable for the same and will be borne by the customer. We do not offer any refunds.
TAXES & DUTIES
Product prices displayed are inclusive of all taxes.
PAYMENTS
All payments made against the purchases/services on SorbaeClothing.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by SorbaeClothing.com. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
SorbaeClothing.com may employ PayU, Razorpay, PayTM and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by SorbaeClothing.com which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorisation for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
DELIVERY
SorbaeClothing.com endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if SorbaeClothing.com fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, SorbaeClothing.com may at its discretion charge you for additional shipping cost. Delivery timelines might be affected due to COVID-19.
Free shipping on all orders. You can choose to pay for your order online at checkout or opt for Cash On Delivery (COD)
RETURNS & EXCHANGE
Our garments are all on a made to order basis. We ensure our best to deliver you a product of the highest quality. However, in case of sizing/fitting issues, we can exchange the product. The same needs to be informed to us within 7 days of receiving the order otherwise the request shall not be entertained. Courier charges will be applicable for the same and will be borne by the customer. We do not offer any refunds.
TAXES & DUTIES
Product prices displayed are inclusive of all taxes.
PAYMENTS
All payments made against the purchases/services on SorbaeClothing.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by SorbaeClothing.com. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
SorbaeClothing.com may employ PayU, Razorpay, PayTM and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by SorbaeClothing.com which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorisation for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
DELIVERY
SorbaeClothing.com endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if SorbaeClothing.com fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, SorbaeClothing.com may at its discretion charge you for additional shipping cost. Delivery timelines might be affected due to COVID-19.
